Frequently Asked Questions
How can I contact for further inquiries?
You can reach out through the contact form on our website or directly via email. We are here to assist you with any questions or concerns.
Can I place a sample order?
Yes, sample orders are accepted for all products to ensure quality satisfaction.
What is the Minimum Order Quantity (MOQ)?
The MOQ for this product is 200PCS.
How do I place an order?
First, provide the models, quantity, and flavors required. We will then send you a price quote. Once details are confirmed, a PI (Proforma Invoice) will be sent to you.
What is your after-sales service policy?
We offer a 12-month warranty after shipment (excluding human factors). All products are strictly checked to ensure a defective rate of less than 1%. Replacements are provided for verified defects.
Who is responsible for shipping costs on returns?
The buyer is responsible for the shipping of returns, and the seller covers the shipping costs for resending replacements.